Spanish/English-speaking Abortion Counselor (full time, remote)

Job Description

Position: Spanish/English speaking abortion counselor
Location: Remote, LATAM

The digital revolution is transforming how more than 4.5 billion people access sexual and reproductive health care and information. The increasing use of technology provides a unique opportunity to reach vulnerable populations that are excluded from traditional healthcare systems or burdened by geographic barriers, high costs, and stigma. Women and young people increasingly turn to the internet as the first touch-point for information, including guidance about reproductive health and abortion information.

Women First Digital (WFD) is an eHealth social enterprise comprised of three online platforms (descriptions below) that provide information and counseling services on safe abortion, contraception and SRHR. At WFD, we believe in leveraging the power of the digital revolution to ensure that all women, regardless of where they live, have access to a safe abortion option. Through these platforms we connect women all around the world to accurate information, allowing them to make informed decisions about comprehensive abortion care and services.

  • safe2choose.org connects women all around the world to accurate and individualized information on abortion, so that they can have a safe abortion where, when, and with whom they feel most comfortable. Our team includes multilingual counselors, medical doctors, and experts in the field of public health and international development.
  • HowToUseAbortionPill.org (also known as PinkShoes.org in regions of the world where criminalization or stigma make abortion resources inaccessible)
    HowToUse is a one-stop global resource for safe abortion, providing simple instructions on how to use medical abortion pills. HowToUse also provides abortion eLearning courses, country-specific abortion information and is currently translated into 24 languages.
  • Findmymethod.org shares information on contraception that is easy to understand, comprehensive, and globally representative.

We are looking for a Spanish/English-speaking counselor for our safe2choose.org platform:

Overall Objectives:

  • Counseling: assisting users via live chat, e-mail by providing information about safe abortion and contraception. Counselors are expected to deliver a friendly, professional, supportive, and non-judgmental comprehensive sexual and reproductive health service, which should guide our users through a safe abortion with pills, aspiration abortion, or surgical abortion and/or refer them to local support networks, where possible and available;
  • Research and understand existing resources in LATAM that women currently rely on for reproductive health information and abortion services. Help us identify areas of greatest need;
  • Referral: Counselors would also be required to support the referral coordinator with developing our network of trusted partners.
    Other duties as assigned;

Location:

The counselor will work online, but should be based in LATAM to answer counseling requests from our LATAM audience in the same time zone.

Minimum Qualifications

  • The vacancy is directed at all women (trans included) and non-binary people.
  • Immediate availability to work 40 hours (full-time).
  • Advanced English and Spanish proficiency with strong reading and writing skills.
  • Advanced Portuguese strongly encouraged
  • Excellent grammar and spelling skills.
  • Ability to write empathetically and connect with users through writing.
  • Experience in sexual and reproductive health.
  • Alignment with our intersectional feminist approach, reproductive justice values, and work ethics.
  • Ability to analyze a complex situation from different cultures and curate customized support.
  • Ability to work without supervision and experience working remotely.
  • Excellent communication skills and tech-savviness. 
  • ​​High level of personal organization and proactivity.
  • Must have a computer with a stable and strong Internet connection.

Desirable Qualifications:

  • Other languages proficiency with strong reading and writing skills
  • Experience in counseling
  • Knowledge of abortion
  • Experience in abortion services
  • Healthcare expertise
  • Studies in Gender and/or Feminism, especially related to women’s health

What’s in it for you:

  • Support more than 3000 women every month with their reproductive rights from all over the world.
  • Be part of a multicultural, feminist team based over 5 different continents. 
  • Become an experienced counselor with a continuous training program. 
  • Be part of ground-breaking e-health innovative international programs.

Monthly salary (based on experience and location)

Application Process

We invite all interested candidates to submit the following documents:

  • Curriculum Vitae (CV)
  • Letter of Motivation outlining how your experience, skills, and professional networks fit with the required job description (1-page maximum).

Please submit your application to recruitment@safe2choose.org with “Spanish Counselor – LATAM” in the subject line by December 10th. 

Please notice only shortlisted candidates will be contacted.