I really had no clue what to expect with an online company that helps you with such a sensitive situation, but it exceeded my expectations by far. Every step from the ordering, verification, approval, delivery, to the actual process, was professional, comforting, informative, and personal for me. General information was given and every outcome and what to expect was covered. When I had concerns, I was responded to via email within 24hrs (of course I had a crazy time difference being in South Korea but I always woke up to a speedy reply). I couldn’t have asked for a better company and support; it felt like the counselor was here with me.